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Team Building and Training as One Activity

Team Building and Training as One Activity

by andrew.betts@icondasolutions.com | Sep 29, 2018 | Articles, ArticlesEN

Nowadays, classroom-based professional training is all about learning activities – labs, simulations, role plays, serious games, and so on. Over the past ten years, I would say, there has been a major shift away from subject matter lectures towards experimentation and...
Teledyne Dalsa Warding Off the Hurry Monster

Teledyne Dalsa Warding Off the Hurry Monster

by andrew.betts@icondasolutions.com | Sep 29, 2018 | Articles, ArticlesEN

The Hurry Monster (not to be confused with the Worry Monster – a cuddly toy – and the Panic Monster – a superb invention of Tim Urban’s) frightens us into rushing tasks that we would otherwise perform brilliantly. And he can have a disastrous effect on Customer...
Energy Control & Pre-Match Planning – the Axcelis example

Energy Control & Pre-Match Planning – the Axcelis example

by andrew.betts@icondasolutions.com | Sep 29, 2018 | Articles, ArticlesEN

Axcelis knows how to manage high energy with precision – its core business is the supply of ion implanters to the semiconductor industry. The company provides vital machines for the manufacturing process behind modern electronics. Axcelis certainly contributed to...
Preparing for Customer Intimacy with Communication Training

Preparing for Customer Intimacy with Communication Training

by andrew.betts@icondasolutions.com | Sep 29, 2018 | Articles, ArticlesEN

KORTIQ knows that its Product Development Team – now busy creating advanced Convolutional Neural Network (CNN) solutions – is critical to winning customers and building long-term commercial relationships. It’s strong technical culture is an asset that it can be proud...
Metacommunication: the importance of talking about talking

Metacommunication: the importance of talking about talking

by andrew.betts@icondasolutions.com | Sep 29, 2018 | Articles, ArticlesEN

Just as metadata means data about data, metacommunication is communication about communication[1]. When I complain about the media’s tendency to awfulize and terribilize, I am metacommunicating. Instead of explaining what I mean with long sentences and examples, I use...
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