A Goal Setting Tail

A Goal Setting Tail

Don’t worry, this isn’t the old story about the insecure dyslexic, insomniac atheist who lays awake at night wondering if there really is a Dog. It’s about the strange but ultimately effective path that my dog takes when I call him and why this could be a...
The Hurry Monster, RIP

The Hurry Monster, RIP

Apparently, I suffer from an affliction which most people manage to avoid. A weird mixture of intellectual laziness and hyperactivity, it once led me to attempt the reduction of German grammar to a handful of equations. Preferably to one equation. Einstein had managed...
A Problem-Solving Experience

A Problem-Solving Experience

Cycling quite fast down a narrow mountain road, I met a lorry coming up it. The result was eight broken ribs on one side, a broken shoulder on the other and a huge problem with getting out of bed. Problem-solving methodologies can be usefully classified as either...
Balance

Balance

Balancing communication with customers, colleagues, suppliers, … (maintaining a good level of contact with everyone) Making a contribution to commerical activities linked to technical support Mediating conflict situations These are just a few of the challenges...