Review

Comments and suggestions for Difficult Conversations of the Professional Kind

The Difficult Conversations eBook and articles are the result of many hours of collaborative work and they build upon a huge base of established wisdom. I am grateful to everyone involved so far – trainees, fellow trainers and coaches, other authors … and to you, the reviewers! And I will greatly appreciate your help to further improve the publications.

Thank you,

Andy Betts

Questions to guide/facilitate your feedback...

Name/pseudonym

First

Last

What can you tell us about yourself and your interest in this subject?

How much of the book have you read?

To what extent can you relate the content to your professional and/or private lives to the book's content?

What ideas in the book, if any, may help with your professional and/or private matters?

What are your thoughts on the troll metaphor?

What is your assessment of the images throughout the book?

The "Pause-Explain-Ask-Listen" loop attempts to simplify and structure our subject. To what degree has this been achieved?

Each aspect of the Explain step (for expressing facts, feelings and needs) is illustrated with 1 desired behaviour and 3 undesirable ones. How does this work for you?

Anything else please?

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