Review

Comments and suggestions for Watch What You Say!

This first draft is the result of many hours of collaborative work and builds upon a huge base of established wisdom. I am grateful to everyone involved so far – trainees, fellow trainers and coaches, other authors, and you, the reviewers! I would greatly appreciate your feedback and suggestions.

Thank you,

Andy Betts

Questions to guide/facilitate your feedback...

Name/pseudonym

First

Last

What can you tell us about yourself and your interest in this subject?

How much of the book have you read?

In your opinion, which audiences would benefit most from this book?

What ideas came out strongest?

Satisfaction with the title, "Watch What You Say!"

Satisfaction with the subtitle, "Shaping difficult professional conversations"

Satisfaction with the images

Satisfaction with the troll metaphor

Satisfaction with the Pause-Ask-Listen-Explain model

Satisfaction with headings and book organisation

Satisfaction with the narrative

Satisfaction with examples

Satisfaction with the exercises in the annex

Satisfaction with the references and comments

Anything else please?

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