by | Jul 24, 2019 | CFE topics

  • Planning for customer meetings, including coordination with colleagues
  • Adapting to a broad range of customer personalities, styles, needs.
  • Systematically maintaining a high level of customer service (the emphasis is on systematically)
  • I always find the first contact difficult

These are just a few of the challenges identified by Customer-Facing Engineers who have taken ICONDA’s Excellence in Client Communication training. They may inspire ideas for Exchange topics!